Talk to a real person
Questions about setup, billing or compliance? Send us a message — we usually reply within a few hours on working days.
Sign in and send your request from Support in Cookie Nexus — it reaches our team with your account and websites attached, so we can answer without asking twice.
- Setup and installation
- Banner design
- Billing and plans
- Compliance question
- Agency plan
- Something else
Usually within a few hours, Monday to Friday, 9:00–18:00 CET.
Frequently asked questions
Most websites are live in under five minutes: add your website, pick a design and paste one line of code — or install our plugin.
No. Our plugins and guides cover WordPress, Shopify, Wix, Webflow, Squarespace and Google Tag Manager.
Yes. Scripts are blocked until consent, rejecting is as easy as accepting, and every choice is stored in the consent log in the EU.
Yes — the Free plan covers one website with up to 5,000 pageviews per month. No credit card needed.
Yes, all four v2 signals are sent automatically in basic or advanced mode.
Yes. Monthly plans can be cancelled at any time; annual plans run until the end of the paid period.
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